Clarion Agency
|Senior Product Designer
Zagreb, Croatia
Summary
Sole product designer responsible for creating two internal employee (B2E) applications from scratch. Handled the entire process—from interviewing users and defining features to creating the final designs—turning complicated, legacy systems into simple, easy-to-use tools.
Highlights
B2E Culinary & Recipe Development Application:
Designed a specialized, scratch-built platform tailored for professional chefs to develop and optimize recipes for the brand's core B2C consumer base. Conducted extensive user interviews and iterative usability testing sessions to deeply understand culinary workflows, successfully eliminating critical user pain points. Impact: Delivered a highly intuitive UX that completely removed the need for user training, successfully scaling app adoption from a single bottlenecked specialist to the entire culinary team for daily, precise operations.
Field Service Technician Application (In Development):
Spearheaded the UX/UI design to consolidate a fragmented ecosystem, merging three disparate legacy platforms into a single, cohesive mobile experience. Designed specialized, high-efficiency workflows for on-field technicians to rapidly diagnose appliance issues and streamline on-site repairs. Partnered closely with the engineering team from discovery through handoff to map technical constraints, ensuring a seamless, feasible, and high-performance experience under real-world field conditions.